Welcome to Carepure. By accessing our website, placing an order, or using any of our services, you agree to be fully bound by these Terms and Conditions. Please read them carefully before using our site or purchasing our products. If you do not agree to these terms, please do not use our services.

01. About Us

We are India's first skin health-first baby skincare brand, focused on how baby skin functions not just how it feels. Every product is developed and manufactured in India, rooted in skin science, microbiome research, and clinical validation.

Our products are:

• Clinically tested and COSMOS Ingredients Approved
• Hypoallergenic tested and pH balanced
• 100% Vegan with full ingredient transparency
• Developed with a microbiome-first approach to baby skin biology

02. Eligibility

By using this website, you confirm that you are at least 18 years of age, or are accessing the site under the supervision of a parent or legal guardian. You agree to provide accurate, complete, and current information when placing an order or creating an account with us.

03. Products and Descriptions

We make every effort to ensure that all product descriptions, ingredient lists, clinical claims, images, and pricing displayed on carepure.store are accurate and up to date. However, we reserve the right to correct any errors or omissions at any time without prior notice, including after an order has been submitted.

Product results may vary based on individual skin biology. Please refer to individual product pages for age guidance, ingredient lists, and directions before use. For clinical documentation or ingredient safety queries, paediatricians and healthcare buyers may contact us at contact@carepure.store.

All Carepure products have a shelf life of 24 months from the date of manufacture. Please check the label for exact expiry details.

04. Pricing and Payment

All prices on carepure.store are listed in Indian Rupees (INR) and include applicable GST unless stated otherwise. Prices are subject to change without prior notice.

For all orders under INR 599 a standard shipping charge of INR 80 will be applicable.

Accepted payment methods are displayed at checkout. By completing a purchase, you confirm that you are authorised to use the selected payment method. Carepure reserves the right to cancel orders where payment cannot be verified or is suspected to be fraudulent, with a full refund issued where payment has already been collected.

05. Orders and Fulfilment

An order confirmation email does not constitute acceptance of your order, it is an acknowledgement of receipt. Carepure reserves the right to cancel or refuse any order due to stock unavailability, pricing errors, or compliance requirements, with a full refund issued where applicable.

Orders are dispatched within standard processing timelines. Delivery estimates shown at checkout are indicative and may vary due to logistics or external factors beyond our control.

06. Returns, Exchanges, and Refunds

Please refer to our Cancellation and Refunds Policy for full details on our 7-day return and exchange window, eligibility conditions, refund timelines, and the step-by-step process for initiating a return.

07. Acceptable Use of the Website

You agree to use carepure.store only for lawful purposes. You must not:

• Use the website to transmit spam, harmful content, or malware
• Attempt to gain unauthorised access to any part of the site or its systems
• Reproduce or exploit any content from the website for commercial purposes without written consent
• Misrepresent your identity or affiliation when communicating with us
• Interfere with the security, integrity, or performance of the website

08. Intellectual Property

All content on carepure.store, including logos, product formulations, clinical claims, imagery, copy, and design elements is the exclusive property of Carepure Pvt. Ltd. and is protected under applicable Indian intellectual property laws. You may not reproduce, copy, distribute, or create derivative works from any part of this website without express written permission from Carepure.

09. Product Safety and Liability

Carepure products are clinically tested and designed for baby and sensitive skin. Despite this, individual skin reactions may vary. We strongly recommend performing a patch test before full application, especially for newborns.

Carepure shall not be liable for adverse reactions resulting from failure to follow usage directions, use on pre-existing skin conditions without medical advice, or use of the product inconsistent with its intended purpose. If irritation occurs, discontinue use immediately and consult a qualified healthcare professional.

10. Privacy

Your privacy is important to us. We collect and use personal information only to process orders, provide customer support, and improve your experience. We do not sell or share your personal data with third parties for advertising purposes. Please review our Privacy Policy for full details on how we collect, store, and use your information.

11. Changes to These Terms

Carepure reserves the right to revise these Terms and Conditions at any time. Changes will be posted on this page with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms.