Transparency is one of our non-negotiables: in our ingredients, and in how we handle your data.

At Carepure, we apply the same standard to your data that we apply to our formulations: keep it simple, keep it safe, and never include anything that doesn't need to be there.

01. What We Collect

We only collect what's needed to serve you well, nothing more:

• Contact details - name, email, phone number, delivery address
• Order information - products purchased, payment confirmation, order history
• Account details - if you create a Carepure account with us
• Browsing data - pages visited, device and browser type, via cookies
• Communication - anything you share with us via email, chat, or customer support

We never ask for sensitive information, such as your child's medical history.

02. Why We Collect It

Every piece of information we collect serves a clear purpose:

• To process and deliver your orders
• To provide customer support and respond to your queries
• To send order updates, shipping confirmations, and service communication
• To improve our website, products, and overall experience
• To send you offers or updates, only if you've opted in

03. What We Don't Do

Just as we don't put fillers in our formulations, we don't do the following with your data:

• We do not sell your personal information to anyone, ever
• We do not share your data with third parties for their own marketing purposes
• We do not collect more data than is necessary to serve you

04. Who We Share It With

We share your information only where necessary to fulfil your order or run our business responsibly:

• Delivery and logistics partners, to ship your order to you
• Payment gateways, to process your payment securely
• Technology and service providers, who help us run our website and support systems, under strict confidentiality
• Legal or regulatory authorities, only when required by law

All partners we work with are required to handle your data responsibly and only for the purpose it was shared.

05. Cookies

Our website uses cookies to remember your cart, preferences, and login and to understand how visitors use carepure.store, so we can keep improving it. You can disable cookies in your browser settings at any time, though some site features may not work as smoothly without them.

06. How We Protect Your Data

We use industry-standard security practices, including encrypted payment processing and restricted internal access, to keep your information safe. While no system is 100% immune to risk, we take this responsibility seriously and continually review our practices.

07. Your Rights

Your data belongs to you. At any time, you can:

• Ask us what personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your data, subject to legal recordkeeping requirements
• Opt out of marketing emails or SMS at any time, via the unsubscribe link or by contacting us directly

To exercise any of these rights, simply email us at contact@carepure.store, we'll respond within a reasonable time.

08. Changes to This Policy

As our brand grows, we may update this policy from time to time. Any changes will be posted on this page with a new effective date. We encourage you to check back occasionally, but we'll never change our core promise: your data is yours, and we treat it with care.